Returns & Cancellation

Return Request
Create a return request by emailing us at [email protected]
Return the product

Veysel Karani Mahallesi,
5.Kültür Sokak, No:6 Osmangazi/Bursa/Turkey

Return Confirmation
Checked and approved according to the return policy
Refund
Once the return has been approved, a refund will be issued within an average of 3 working days.
Customer satisfaction is our top priority. If you are not satisfied with a product you have purchased, you can return it within 30 days from the delivery date.
You must contact us before you send the product back. You can initiate the return process by sending your order number and the reason for the return to [email protected] send. We will contact you after the information.
We want you to know that the safe delivery of the products to us is under the customer’s control.
If the customer does not contact us for a free return, shipping costs will be borne by the customer.
The customer must return in the original packaging to ensure the product is not damaged or missing.
After the product has reached us, the package will be checked by us. If the product meets the return conditions, a refund will be issued within 3 working days.