Holiday Return Policy

If the day of return of the products purchased on the Accessorypart Oto Aksesuarları San ve Tic LTD. ŞTİ. website coincides with a public holiday following the expiration of the return period, the return period will be extended in favor of the customer by the duration of the public holiday. In this process, the sales contract will still be valid.

Standard Return Policy

The standard return policy applies to the following countries: United Kingdom, Ireland.

There are a few important points to keep in mind when returning a product purchased online from Accessorypart Oto Aksesuarları San ve Tic LTD. ŞTİ.:

– You have 14 calendar days to return an item from the date you received it.

– This policy applies only to purchases made on Accessorypart Oto Aksesuarları San ve Tic LTD. ŞTİ. sites. Accessorypart Oto Aksesuarları San ve Tic LTD. ŞTİ. sites are: accessorypart.co.uk

– Please ensure that you return all connecting equipment for the product you are returning as it was delivered to you along with assembly instructions.

Are returns accepted?

Yes, returns are accepted.

Will I be able to get all my payments back?

DDP fees paid are non-refundable. UK and Ireland buyers pay for the return of the product, including customs and shipping costs.

Where will I deliver the returned product?

The returned product must be delivered to 4 Route de Bois 18400 Saint-Florent-sur-Cher France. You can deliver with a shipping company or by yourself.

How many days can I return the product?

You can use the free return within 14 days after receiving the product. Please read the details below for a free return. This period is extended on public holidays.

Under what conditions can the product be returned?

The box has never been opened, the box has been opened and has been used very little.

Is there a restocking fee?

If the item is intact and usable, there is no restocking fee.

Is there a return fee for the defective product?

No, no tax is paid. The customer can request free replacement of the defective part or return the product.

I placed an incorrect order, will I be charged if I return it?

Wrong orders are the customer’s regret. If the seller has delivered the product to the carrier, the shipping costs are the responsibility of the customer. If the product has not yet been delivered to the sender, a free return is made. Considering the order preparation time, within 4 hours of placing the order, the customer must request cancellation of the order due to an incorrect order. Otherwise, when the seller ships the product, the return costs will be borne by the customer. If the customer wants to cancel the order before the seller delivers the product to the shipping company and the seller ignored this information email and shipped the product anyway, the customer will not be charged additional shipping costs for the return.

How to return a product

Step 1:
[email protected]  to your email address,  Send an email with your order number.

Example of email header:  I wish to return my order number 3004.

Sample email content:  I want to return my order number 3004 because I am not satisfied with the product. Please send me an email notification with what to do for free shipping.

Sample email content (2):  I want to return my order 3004 because the product is not compatible with my vehicle. Here are some sample photos proving the incompatibility. [Attachment 1 Photograph], [Attachment 2 Photograph]. Please send me an email notification with what to do for free shipping.

Based on this request you opened via email, our customer representative will contact you regarding your return request

Step 2:
Our customer representative will send us an email informing us how to ship the product to us.

Step 3: 
Once the returned product has been delivered to the Accessorypart Oto Aksesuarları San ve Tic LTD. ŞTİ. return address, it is checked whether it meets the return conditions. The damage is controlled. The contents of the product packaging are checked. If everything is OK, the return is confirmed.

Step 4:
The refund is made.

Refund Policy

If your return has reached step 4, the refund process will begin immediately. The processing of your refund depends on the payment method you chose when creating your order. You will receive your refund 3-5 business days after the refund process is initiated. If, for reasons beyond our control, a refund cannot be processed to the payment method you chose when creating your order, you may be asked to provide information for an alternative refund method.